Reviews

What people are saying about The City Arms


We were welcomed by staff on arrival feeling comfortable and with a huge smile on her face, very helpful and welcoming. I felt a sense of belonging.This is important to me being a woman of colour, because there's places I go with no diversity and I've felt uncomfortable and unhappy with being treated differently. 

The City Arms is definitely a place to go and stay where the energy of the staff and building is warm, very clean, comfortable and welcoming. Even on departure the lady in the forecourt was so lovely and polite. I will be writing a excellent review on the city Arms with our local paper. I can't wait to go back there 10/10 very inclusive.

10/10
fab stay with great host and lovely attention to detail , was my birthday and wine and card left for me was just perfect

great location, friendly staff and room relaxing and homely

10/10

Lovely room with a really comfortable bed and good shower. Location right in the centre of town. Public car park just a few minutes walk away.

10/10
If you want to visit the historic centre of Wells, the historic City Arms could hardly be beaten.

Fantastic location. I loved the little book in our room giving the history of the building. The room was very comfortable and clean, and the bar was very snug.

We were warned about the Friday night music on the website, and again when we arrived. It ended at a reasonable hour and wasn't too loud, but we still would rather it wasn't there. It was a pity the restaurant wasn't open, though there were plenty of other choices.

8/10

Fantastic location. I loved the little book in our room giving the history of the building. The room was very comfortable and clean, and the bar was very snug.

10/10
Clean, comfortable and friendly

Good position. Easy to find. Clean, comfortable and friendly.

9/10

It was a very pleasant stay
The service is very kind and helpfull.
The hotel is in a very old house but with all modern facilities.
Situated in the middle of old town.

10/10






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